Frequently Asked Questions
Why should I change GIF speed?
Adjusting the speed of your GIF helps control how smooth or choppy your animation appears. Smoother animations typically run at 30fps or 60fps. If your GIF has too many frames, it may feel clunky or slow. Increasing the speed can fix this and create a more seamless look. Try exporting GIFs at different speeds to find what works best for your content.
How does your pricing work?
Simplified’s pricing starts at $0 for individuals and $10 for teams. Plans are based on two factors: the number of team members and your billing period. We offer four plan options designed to meet different creative needs — compare them on our pricing page to find the best fit for you.
How can I make professional-looking videos if I'm a beginner?
Simplified empowers everyone — from beginners to professionals — to create stunning videos effortlessly. You’ll have access to thousands of templates, plus a vast library of royalty-free videos, images, graphics, GIFs, and fonts to kickstart your creativity. Our intuitive video editor also makes trimming, splicing, and cutting videos simple, even with no prior experience.
How quickly can I get customer support?
You can reach our support team directly through in-app chat or by email. We aim to respond within 24 hours and are always happy to help with any questions or feedback you may have.
What is your refund policy?
Simplified offers a Free Forever plan, allowing users to explore essential features before committing to a paid plan. We currently do not offer refunds. However, you can downgrade or pause your subscription at any time to avoid future charges. Visit our refund policy page to learn more.